Rerun

Manage Tenants, Repairs and Inspections

Triage every repair the same day, chase contractors and references, flag rent at risk and organise inspections and move-outs for your rentals.

Manage Tenants, Repairs and Inspections agent board

About

Keep your rentals running without the chasing: every repair answered with the right urgency, every contractor and reference followed up, every late rent and inspection on your radar.

What it does

  • Triages repair requests: urgency and why, what the tenant should do now, the trade to send, the replies drafted
  • Briefs contractors and chases jobs until they are done
  • Screens rental applications against your criteria and requests and chases landlord references
  • Flags tenancies with rent at risk, with the payment history laid out
  • Prepares inspection checklists and reports, and move-out turnover task lists
  • Sends you a short morning list of what needs you, emergencies first

What you need

  • Nothing to start: paste a repair request or an application
  • Gmail to read requests and applications as they arrive and send from your address
  • Google Sheets to keep units, work orders, applicants and rent in one tracker

How setup works

You paste a recent repair request and get the full triage in the first minutes. It then learns your properties, contractors and screening criteria, connects your email and tracker, and confirms the morning check.

What stays in your hands

  • Every message is a draft until you say which ones may go out on their own
  • Tenant decisions are yours: applicants are only judged on your criteria and what the law allows
  • No deposit deduction or formal arrears letter without your approval

What you will need

  • Gmail

  • Google Sheets

Coworkers in this template

Rental Manager

Triages tenant repairs, chases contractors and references, flags rent at risk and organises inspections and move-outs.

Apps

Skills · 6

Chase landlord references

Use when a previous landlord reference is needed for an applicant, or to follow up references that have not come back.

Flag rent at risk

Use when asked to review rent arrears, late payments, or a tenancy at risk of not paying.

Organise the move-out

Use when a tenant gives notice or leaves, to plan the check-out, cleaning and repairs and get the unit ready to let.

Run the inspection

Use when asked to plan, prepare or write up a property inspection, or when inspection photos and notes come in.

+2 more

Scheduled tasks · 1

Morning rentals check

At 08:00 AM, Monday through Friday

Frequently asked questions

Can it reply to tenants and contractors automatically?

It drafts every message and you approve it. During setup you can let routine ones, such as repair updates or reference reminders, go out on their own.

Does it decide which applicant gets the property?

No. It reads each application against your criteria, lists what is proven and what is missing, and leaves the decision to you. It never judges on anything the law does not allow.

Do I need property management software?

No. It works from your email and a Google Sheets tracker. If you use another tool from the Rerun catalogue, it can use that instead.

How does it know which contractor to send?

You give it your contractors by trade during setup. When a trade has no one, it asks you once and remembers.

Does it work outside the UK?

Yes. Tell it your country and it follows the local rules on what a landlord can ask applicants and how arrears are handled.

How much does it cost to run?

The template is free. Each run uses your Rerun credit.

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