Manage Guest Arrivals and Turnovers

Get every guest into the right clean room on time, and see tomorrow's problems today.

What it does

• Assigns a room to each upcoming booking, hardest requests first, with the reason
• Drafts each guest's arrival message: how to get in, their access code, Wi-Fi, house rules
• Builds the cleaning list in check-out order, with when each room is free and when it must be ready
• Flags clashes, tight turnovers, late arrivals and nights that sell out
• Tags bookings with your market segments and shows availability night by night
• Offers a cancelled night to the people waiting for it, in order, and holds it for the first who confirms
• Sends you a short morning check of what needs you

What you need

• Nothing to start: paste your bookings for the next few days
• Google Sheets to keep rooms, bookings, cleaning and the waiting list in one tracker
• Gmail to read new bookings and cancellations and send guest messages from your address
• Booking systems and extranets without an app can be opened on its own computer, with you watching

How setup works

You paste a few days of bookings and get a full arrival-day plan in the first minutes. It then learns your rooms, check-in rules, access and cleaners, connects your tracker and email, and confirms the morning check.

What stays in your hands

• Guest messages and access codes are drafts until you say which may go out alone
• No booking is changed in your system without your go-ahead
• It never invents a door code: codes come from your lock system or you