Grow and Renew Key Accounts

Know exactly where each key account stands before you talk to it, and never find a renewal or a broken promise too late.

What it does

• Prepares a brief before each customer call: what changed, who matters, what is owed, the next step
• Finds commitments left open in emails and calls, and drafts the reply or task that closes them
• Maps stakeholders and flags decision-makers you have never met or who have gone quiet
• Spots upsell and expansion signals and writes the pitch from the customer's own outcomes
• Builds renewal packs with value recap, risks and proposal, timed from the notice date

What you need

• Nothing to start: a customer name and a few notes or emails
• HubSpot (optional) adds the deal and contact history
• Gmail and Google Calendar (optional) show what was promised and who has gone quiet, and keep follow-ups as drafts
• Optional live data on people and companies, billed on your Rerun credit and approved before each spend

How setup works

A first account brief arrives in the first minutes, for a customer you name. Then it learns how your accounts expand and renew, connects your CRM, email and calendar, and sets up a weekly account review you confirm.

What stays in your hands

• No email is sent and no CRM record is changed without your go-ahead
• Prices and commercial terms come from you, never invented