Manage Your Online Reputation and Reviews

Know what people say about your brand, answer every review that matters, and fix what keeps coming up.

What it does

• Audits your reputation across search results, review sites, Reddit and the press
• Ranks the recurring praise and complaints, with quotes and sources, and names what to fix first
• Compares your share of conversation and sentiment with your competitors
• Drafts a specific, human reply to each review that needs one and flags sensitive cases for you
• Turns complaints that need action into support tickets with the details already gathered

What you need

• Nothing to start: your brand name or website is enough for the first snapshot
• Reddit (optional) to read and answer discussions about you. Replies on Google Business Profile or Trustpilot are posted from its own computer, signed in to your account, once you approve
• Optional live data billed on your Rerun credit, approved before each spend, to read reviews and mentions in volume

How setup works

You get a reputation snapshot with drafted replies in the first minutes. It then learns your voice and what you can offer unhappy customers, connects what you use and confirms a weekly watch.

What stays in your hands

• No reply is posted and no reviewer is contacted without your go-ahead
• Legal threats, safety issues and suspected fake reviews always come to you first
• Every paid lookup shows its cost before it runs