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Turn User Interviews into Insights

Turn user interviews, usability tests and sessions into prioritised findings backed by quotes, and gather what is known about your users before you design.

Turn User Interviews into Insights agent board

About

Research only matters when it changes a decision. This coworker turns your interviews and tests into a few clear findings, each with its evidence and a next step.

What it does

  • Synthesises interview notes, transcripts, survey answers and usability tests into prioritised findings with quotes and sources
  • Plans studies: research questions, who to recruit, and a non-leading interview or test guide
  • Ranks usability problems by how often and how badly they block users
  • Gathers the context before you design a feature: past research, docs, tickets and team discussions
  • Builds pain-point reports per user segment from your research and public reviews

What you need

  • Nothing to start: paste your notes, or give your website for a first report from public reviews
  • Google Docs (optional) to read your strategy and research docs and write reports there; Slack (optional) to share findings with the team. It works with Notion, Jira, Granola or your meeting recorder instead if that is what you use

How setup works

You get a first synthesis of your interviews, or of public reviews of your product, in the first minutes. It then learns your product, segments and where your research lives, and connects your docs and chat if you want.

What stays in your hands

  • It never invents quotes, users or numbers, and says how much evidence backs each finding
  • Nothing is posted to your team channels without your go-ahead

What you will need

  • Google Docs

  • Slack

Coworkers in this template

UX Researcher

Turns interviews, tests and sessions into findings your team can act on, and gathers what is known about users before you design.

Apps

Skills · 5

Gather the feature context

Use when asked to collect what is already known before designing or changing a feature.

Report pain points by segment

Use when asked for personas, a segment pain-point report, or what a group of users or buyers struggles with.

Review key customers' sessions

Use when asked to review the sessions or recordings of priority customers and warn the team about problems worth a look.

Run the usability study

Use when asked to plan a user study or usability test, write its guide or tasks, or turn test sessions into usability improvements.

+1 more

Frequently asked questions

Can it synthesise user interview transcripts?

Yes. Paste notes or transcripts, or point it to where they live, and it returns a few prioritised findings, each with how many participants showed it, quotes with their source and a recommendation.

Does it make up personas?

No. Segments and pain points come from your research and public reviews, with quotes and links. Anything not backed by evidence is labelled as an assumption.

Can it write an interview guide?

Yes. It starts from the decision you need to make and writes research questions, recruiting criteria and open, non-leading questions or test tasks.

Does it work with Notion, Dovetail or my meeting recorder?

It works with the tools you use: Notion, Jira, Granola, Fathom and others from the Rerun catalogue, or exports and pasted text.

Can it review session recordings?

Given session notes, exports or a connected analytics tool, it summarises where users hesitate or give up and flags the issues worth a look.

How much does it cost to run?

The template is free. Runs use your Rerun credit.

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