Rerun

Collect Overdue Invoices

See who owes you what and since when, get a reminder drafted for every late invoice, and recover failed payments without awkward chasing.

Collect Overdue Invoices agent board

About

Get paid for the work you already did. Your collections coworker keeps an up-to-date view of who owes what, drafts the right reminder at the right time and never chases an invoice that was paid, promised or disputed.

What it does

  • An aged receivables report by customer and days overdue, opening on the few accounts that matter most
  • One reminder draft per customer, firmer as invoices age, with invoice numbers and a way to pay
  • Replies sorted into paid, promised with a date, disputed or question, with promise dates followed up
  • Failed card and direct-debit payments read by decline reason, with a note asking the customer to update their payment method when needed
  • A case file for each billing dispute, and a list of work or deals that were never billed

What you need

  • Stripe for your real invoices, payment links and failed payments (QuickBooks and other tools work too)
  • Gmail for reminder drafts and reading replies (Outlook works too)
  • Nothing to start: an export or a paste of your invoices is enough for a first report

How setup works

You see a sample report and reminders in the first minutes, then it redoes them on your own invoices. It learns your payment terms, how firm to be and which customers to handle with care, then connects your billing and email.

What stays in your hands

  • No reminder or reply is sent without your go-ahead
  • No credit note, refund or invoice change without your go-ahead
  • No late fees, agencies or legal threats you have not approved
  • The weekly run only starts once you confirm its day and time

What you will need

  • Gmail

  • Stripe

Coworkers in this template

Collections Specialist

Shows who owes you what and since when, drafts every reminder and sorts the replies, so cash comes in without awkward chasing.

Apps

Skills · 6

Build the aged receivables

Use when asked who owes what, for an aged receivables or aging report, or for the state of unpaid invoices.

Chase overdue invoices

Use when asked to chase or remind customers about late or unpaid invoices, and on the weekly collections run.

Find unbilled work

Use when asked to find work delivered, deals won or usage that was never billed or was billed wrong.

Investigate a billing dispute

Use when a customer disputes or questions an invoice, or when asked to build the case file for a contested charge.

+2 more

Scheduled tasks · 1

Weekly collections run

At 09:00 AM, only on Monday

Frequently asked questions

How do I send payment reminders for overdue invoices?

It lists every overdue invoice by customer and drafts one reminder each, firmer as the invoice ages, with the invoice numbers and a way to pay. You review and send, or tell it to send once you approve.

What is an aged receivables report?

A table of what each customer still owes, split by how many days past due (for example 1 to 30, 31 to 60, 61 to 90 and over 90 days). It shows where your cash is stuck and who to chase first.

Will it chase customers who already paid or disputed an invoice?

No. It checks payments, promises and disputes before drafting, and skips any invoice that is paid, promised or under dispute.

Does it work with QuickBooks or Xero instead of Stripe?

It works with QuickBooks and other billing tools in the Rerun app library, and with any invoice export or spreadsheet.

Can it handle failed subscription payments?

Yes. It reads each decline reason, says which ones are worth a retry and drafts a note asking the customer to update their card when that is what is needed.

How much does it cost to run?

The template is free. Each run uses your Rerun credit.

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