Vertex & Grain

Model Retainer, not projects. The interesting problems only surface in month three.

Clients A handful of eight and nine-figure DTC brands, most of them with us over a year.

What we run Merchandising agents repricing 60,000 SKUs daily, and a post-purchase support agent holding a 4 percent escalation rate.

Not for us One-off builds, and anything where nobody in the room owns the P&L.

Availability Taking bookings for next quarter.