Ashwell & Kite

Operations automation for Nordic mid-market companies. Copenhagen, small team, mostly manufacturing and distribution.

We run a strict two-phase model:

• Phase one: map the process end to end and agree, in writing, what should not be automated. Clients try to skip this phase and it is the one that saves the project.
• Phase two: build only what is left, which tends to be about 40 percent of the original brief.

Order-to-cash for a Danish industrial distributor, and a service desk agent now absorbing 60 percent of internal IT requests. Next availability opens in a few weeks.